Privacy Policy
Chulbul Taxi Privacy Policy
Chulbul Taxi respects the privacy of its users and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our taxi booking services.
Information We Collect:
- Contact Information: We may collect your name, phone number, and email address when you book a taxi or contact us for support.
- Location Information: We may collect your location information, such as your GPS coordinates, to help us connect you with a nearby taxi and track your ride for safety reasons.
- Ride Information: We collect information about your taxi rides, such as the pickup and drop-off locations, date and time of the ride, and the fare amount.
How We Use Your Information:
- To provide taxi booking services: We use your information to connect you with a taxi, process your booking, and complete your ride.
- To improve our services: We may use your information to improve our taxi booking app, optimize routes, and provide better customer service.
- To send you promotional communications: With your consent, we may send you promotional emails or messages about our services. You can opt out of receiving these communications at any time.
Information Sharing:
We will not share your personal information with any third party except in the following cases:
- With your consent: We will share your information with third parties when you authorize us to do so.
- With service providers: We may share your information with service providers who help us operate our business, such as payment processors and map providers. These service providers are obligated to protect your information.
- As required by law: We may disclose your information if we are required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements or protect the safety of others.
Data Security:
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure.
Your Choices:
You have the right to access, update, and correct your personal information. You can also opt out of receiving promotional communications from us.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will post any changes on our website.
Contact Us:
If you have any questions about this Privacy Policy, please contact us.
Terms & Conditions
Chulbul Taxi Service - Basic Terms and Conditions
Booking:
- Bookings can be made by phone or through an online booking platform (details to be confirmed).
- A valid phone number and destination details are required at the time of booking.
Fares:
- Fares are based on distance traveled and time taken.
- Chulbul Taxi Service reserves the right to adjust fares based on market conditions and fuel prices.
- Customers will be informed of the estimated fare before booking confirmation.
Payment:
- Payments can be made in cash or through approved online payment methods (details to be confirmed).
- Payment is due at the end of the journey.
Cancellation:
- Cancellations made with less than 24 hours' notice may be subject to a cancellation fee.
- No cancellation fee applies if the taxi is not available at the designated pick-up time.
Customer Conduct:
- Passengers are expected to behave in a respectful and orderly manner.
- Damaging the taxi will result in a penalty fee.
- Smoking and consumption of alcohol are not permitted in the taxi.
Safety:
- Chulbul Taxi Service is committed to passenger safety.
- All taxis are well-maintained and insured.
- Drivers are experienced and licensed professionals.
Liability:
- Chulbul Taxi Service is not liable for any delays caused by factors beyond their control, such as traffic congestion or road closures.
- The company is not responsible for any personal belongings left in the taxi.
Dispute Resolution:
- In case of any disputes, customers can contact Chulbul Taxi Service directly to reach a resolution.
Note: These are basic terms and conditions. Chulbul Taxi Service may have additional terms and conditions. It's recommended to inquire about them at the time of booking.